Your Jetour in good hands — long after the handover
Handover is where our promise starts: a partner network trained on high-voltage drivetrains, a warranty that guarantees battery capacity, and a parts operation built to get your car back on the road quickly.
Find a service partner near you
Enter a town, postcode or address — anywhere in Europe. We rank the network by straight-line distance from your location.
- Auto China Service Partner AmstettenAm Frachtenbahnhof 1, 3300 Amstetten
- Auto China Service Partner AnsfeldenGewerbepark 13, 4052 Ansfelden
- Auto China Service Partner Dornbirn SchwefelSchwefel 33, 6850 Dornbirn
- Auto China Service Partner Graz / LiebenauLiebenauer Gürtel 6, 8041 Graz
- Auto China Service Partner Graz / PuntigamPuntigamer Strasse 153, 8055 Graz
- Auto China Service Partner Graz / StraßgangKärntner Straße 388, 8054 Graz
- Auto China Service Partner GröbmingHauptstraße 536, 8962 Gröbming
- Auto China Service Partner HardLandstraße 111, 6971 Hard
Place search via OpenStreetMap (Nominatim) — only when you press “Search”.
The partner workshops shown on the map are located in Germany and Austria. The Jetour warranty applies Europe-wide — including 10 years of roadside assistance (see warranty). For service outside those two countries, write to jetour@auto-china.com or call +49 89 62828864.
Service, warranty and parts in detail
After the purchase
At Auto China the relationship does not end when the car is handed over — that is where the real promise begins. A considered after-sales concept is what lets you drive your plug-in hybrid without worrying: today, tomorrow and for years.
That means a partner network trained on high-voltage systems, predictable maintenance costs, and someone to talk to who knows your vehicle.
The Jetour warranty
We stand behind every vehicle we import. Europe gets the Jetour warranty: 7 years/200,000 km on the vehicle, 10 years/1,000,000 km on the powertrain and 8 years/250,000 km on the high-voltage battery — on top of your statutory rights.
Powertrain: 10 years / 1,000,000 km
Combustion engine, DHT transmission and e-motor. Every scheduled service at an authorised partner renews cover to the next interval.
Battery capacity guarantee: 8 years / 250,000 km
We guarantee that the net capacity of your battery (state of health) will not fall below 75 % during the warranty term. If it does, we repair or replace — no ifs, no buts.
Mobility, body & software
On top of that: 10 years of Europe-wide roadside assistance (renewed free at every service), a 12-year anti-perforation warranty and 10 years of software & OTA cover.
Transferable, Europe-wide
On resale, all warranties pass to the new owner with a documented service history. Full terms and the official warranty PDF: Jetour warranty.
Warranty by model
All three Jetour models are plug-in hybrids, so the warranty covers both worlds: the electric drivetrain and the combustion engine with its hybrid transmission.
Jetour T2 i-DM 2x2 & 4x4
43.24 kWh LiFePO₄ battery, i-DM drivetrain with a 1.5 l turbo and 3DHT transmission. Battery, BMS, e-motors and power electronics fall under high-voltage cover; the capacity guarantee applies to the traction battery.
Jetour G700
34.13 kWh LiFePO₄ battery, body-on-frame chassis, multi-motor hybrid system with DHT transmission. Alongside high-voltage cover, the mechanical assemblies of the all-wheel-drive system are protected.
The terms and durations that apply to your car are set out in your purchase contract. Ask us any time.
Service network: partnership with Vergölst
First-class vehicles deserve first-class service — close to where you live. That is why we work with Vergölst, one of Germany's most experienced service partners.
Over 450 workshops at more than 200 locations
Vergölst runs more than 450 specialist workshops at over 200 locations in Germany. Every site taking part in our partner programme is trained to service and repair electric vehicles and plug-in hybrids.
What the network does
Vehicle diagnostics, scheduled maintenance and inspections, tyre service and seasonal wheel changes — plus repairs on the brands Auto China distributes, with the knowledge and tools suited to Chinese electric and hybrid vehicles.
Why Vergölst?
Nearly a century in the automotive trade, combined with up-to-date expertise in electric mobility. That mix makes Vergölst the right partner.
Fast parts supply
Downtime is not an option. Our parts logistics are built for availability.
Our own parts warehouse in Germany
Common wear and replacement parts for every brand we distribute are available at short notice from our central warehouse — which keeps waiting times down.
Direct supply lines to the manufacturers
For specialist components we use established direct links to our manufacturing partners in China. Optimised logistics keep lead times short even for rarer parts.
Delivered straight to the workshop
Parts go directly to the partner location handling your car — no detours, no unnecessary delay.
Our promise
Choosing a Jetour from Auto China gets you more than a car: a complete package of quality, safety and service — backed by a partner network and a warranty that earns the name.
Questions about service or warranty? Our team is happy to advise you personally.
Request a service appointment
Maintenance, inspection, tyre service or a warranty case — tell us what you need. Registered customers book appointments directly in the customer area; everyone else can reach us by phone or email.
All service locations
Cities with a service partner. Full addresses are on the German service page.
Aachen · Alsfeld · Amstetten · Ansfelden · Aschaffenburg · Augsburg · Bad Breisig · Bad Driburg · Bad Kreuznach · Bad Nauheim · Bad Wildungen · Bad Wurzach · Bautzen · Berlin · Bielefeld · Bingen am Rhein · Bochum · Bonn · Brandenburg a.d. Havel · Braunschweig · Bremen · Bremervörde · Burgdorf · Busdorf · Butzbach · Bückeburg · Bühl · Bünde · Cham · Chemnitz · Coburg · Cottbus · Darmstadt · Diez · Dornbirn · Dortmund · Dresden · Duisburg · Düsseldorf · Emden · Erfurt · Ettenheim · Feuchtwangen · Frankfurt am Main · Frechen · Freiburg · Freilassing · Friedberg (Hessen) · Friedrichshafen · Fulda · Fuldabrück · Gelnhausen · Gießen · Gifhorn · Gladbeck · Graz · Gröbming · Göttingen · Halle (Saale) · Hamburg · Hamm · Hanau · Hann. Münden · Hannover · Hard · Heilbronn · Herbrechtingen · Herzogenaurach · Hildesheim · Ibbenbüren · Idar-Oberstein · Iserlohn · Kaiserslautern · Karlsruhe · Kassel · Kempten (Allgäu) · Kiel · Kirchhain · Klagenfurt am Wörthersee · Kleve · Koblenz · Krems an der Donau · Köln · Köthen (Anhalt) · Lahr/Schwarzwald · Landstuhl · Leibnitz · Leipzig · Lemgo · Leoben · Leverkusen · Linz · Ludwigsburg · Ludwigshafen am Rhein · Löcknitz · Löhne · Lübeck · Lüdenscheid · Magdeburg · Mainz · Mannheim · Marktoberdorf · Melle · München · Neunkirchen · Neuötting · Nürnberg · Oberkirch · Oldenburg · Osnabrück · Paderborn · Passau · Piding · Plauen · Regensburg · Rostock · Saalfelden am Steinernen Meer · Saarbrücken · Salzburg · Schneverdingen · Schwechat · Schweinfurt · Siegburg · Siegen · St. Pölten · Steyr · Stralsund · Strasshof an der Nordbahn · Traiskirchen · Trier · Trossingen · Uelzen · Ulm · Velbert · Vellmar · Villach · Vösendorf · Waldshut-Tiengen · Walldorf · Wehr · Wels · Werdohl · Wetzlar · Wien · Wittingen · Wolfsberg · Würzburg · Zell am See · Zwickau · Zülpich
Service & warranty — frequent questions
Where can I have my Jetour serviced?
Through our partner network with Vergölst — use the search above to find the nearest location. The workshops are trained on electric and plug-in hybrid vehicles.
Does the warranty apply elsewhere in Europe?
Yes — the Jetour warranty applies Europe-wide: 7 years/200,000 km on the vehicle, 10 years/1,000,000 km on the powertrain, plus 10 years of Europe-wide roadside assistance. For service cases outside Germany, please contact us directly.
What happens if battery capacity degrades?
If net capacity (state of health) falls below 75 % within 8 years/250,000 km, we repair or replace the battery under the battery warranty.
How long does it take to source parts?
Common wear and replacement parts are held in our central warehouse in Germany and are available at short notice. For specialist parts we use direct links to the manufacturers in China.